How Can We Help?
Requesting VPN access at CHOP
1) Go to http://serviceportal.chop.edu/ and type in “Remote access”. Fill out the form. In a few days, you will receive approval.
2) Download the ‘Entrust IdentityGuard Mobile’ app on your mobile device.
3) Once the app is finished downloading, go to https://ishelp.chop.edu and follow the instructions.
4) Install the VPN software ‘Cisco AnyConnect’ on you PC. The VPN server address for chop is ‘remote.chop.edu’. One of the two
passwords is your CHOP login password, the other one is a 6-digit passcode generated from ‘Entrust’.